NovaTVPrivacy policy
Nova TV is a media player application for LG webOS televisions, published by Nova TV (“we”). This policy explains what the app and this website do with data. The short version: Nova TV runs on your TV, your playlist credentials stay on your TV, and we don’t know what you watch.
What the app stores on your TV
Your playlist logins or links, favourites, watch progress, settings and parental-control PIN are stored only on the TV, in the app’s own storage. They are never sent to us. Deleting the app deletes them.
What is sent to our servers
- Licensing (license.novatv.dev): a random device identifier generated by the app, the trial start date and, if you buy one, your activation code. This is needed to run the 7-day trial and to count the TVs a code is used on. No name, email or playlist data is involved.
- Guide service (epg.novatv.dev): when your provider offers no programme information for a channel, the app sends that channel’s name to look up a public programme guide. Only channel names are sent, never your login or what you watch.
- Trailer service (trailer.novatv.dev): when you press Trailer, the app loads a page that embeds YouTube’s player. YouTube’s own privacy policy applies to that player.
These servers keep standard technical logs (IP address, time, request) for up to 30 days for security and troubleshooting. We do not use analytics, advertising identifiers or tracking in the app.
Purchases
Payments are processed by Stripe. We receive the order confirmation, the email address you give Stripe and the last four digits of your card; we never see your full card number. Stripe’s privacy policy applies to the checkout. We keep purchase records as required by tax law.
Content
Nova TV does not provide, host or index any television or video content. It plays the playlist you add, which comes from a provider you choose. Your relationship with that provider, and the data it may collect when the TV connects to its servers, is governed by that provider’s terms, not ours.
Children
The app offers parental controls so adults can restrict access to certain groups. We do not knowingly collect data from children.
Your rights
Residents of Canada, the EU/UK and California can ask us what data we hold about a device or purchase, and ask for its deletion. Write to support@novatv.dev with your activation code or order email.
Changes
If this policy changes materially, the new version will be posted here with a new date.
Contact
Nova TV · support@novatv.dev