Support

We answer within two business days at support@novatv.dev.

Installing

On your LG TV open the LG Content Store, search for Nova TV and install. It requires webOS 5 or newer (2020 models onward).

Adding your playlist

Settings › Playlist › Add a playlist. Choose Xtream Codes login (server URL, username, password) or M3U link (playlist URL and, optionally, an XMLTV guide URL). Both come from your IPTV provider; we cannot supply them.

Activation

QuestionAnswer
Where do I enter my code?Settings › Activation › Activation code, then Activate.
“This code is already used on 1 TV”Your code is a 1-TV licence and is active on another TV. On that TV, Settings › Activation › Release this TV, then activate here. Or buy a 2-TV code.
I lost my codeEmail us from the address you used at checkout; we’ll resend it.
New TVRelease the old TV first if you still have it; otherwise email us and we’ll reset the code.

Playback

Remote keys

KeyDoes
OK (hold)Options menu on a channel, movie, series or episode
RedAdd to / remove from My list
GreenCatch-up browsing (guide), options (library)
YellowSort (lists), audio & subtitles (player)
BlueSettings
◀ ▶ / ⏪ ⏩Skip in movies and catch-up
CH+ / CH−Next / previous episode
BackReturn to the picture from the guide

Refunds

Within 7 days of purchase, full refund by email. See the terms.